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Darshan Gandhi
Global Head of Design, Godrej Customer Products Limited
Darshan believes in inclusive design principles; that all good design should be accessible. She joined Godrej & Boyce's Interio division in 2006, where she was a catalyst in introducing design thinking, by creating and showcasing a diverse range of products under one platform, with a unique design philosophy. This led her to work for Godrej Industries in 2008, where she was assigned to design SPACE, a prototype office to create a young work culture that inspired the exchange of ideas, innovation and change at Godrej. This was the start of design-driven thinking at GCPL.
She formed the GCPLDesignLab in 2009 and was instrumental in applying design-led thinking to transform brands with delightful product offerings (in a Godrej way) for a rapidly evolving Indian market. This created a great impact and value for consumers across categories, with reinvigorated brands like Expert, aer, Cinthol, Goodknight and BBLUNT. By leveraging the design tools of need-based user-centric segmentation, prototyping and product mapping, Darshan led the development of a unique collaborative approach in line with GCPL’s overall objectives. Today, she and her team of highly skilled designers have extended the same approach to GCPL's brands and categories across Africa and Indonesia. The recent designification of Africa’s leading hair extensions brand, Darling, marks a milestone in GCPLDesignLab’s journey of inclusive design thinking practices as a leading in-house design studio. GCPLDesignLab was awarded the ‘India's Best Design Studio Award in 2017’ and ‘India’s Best Product Design Award in 2019’.
Darshan is a postgraduate from the National Institute of Design, Ahmedabad, and an alumna of the Harvard Business School’s executive education General Management Programme